FAQ

Getting started at Big Bunny Casino is a breeze, designed for both newbies and pros. Head to our homepage and click the "Sign Up" button. You'll need to provide basic details like your name, email, date of birth (to confirm you're at least 21 in most states), and a secure password. Once submitted, verify your email with the link we send—it's that simple. For added security, we recommend enabling two-factor authentication right away. This process takes just a few minutes, and you're ready to explore our games. Remember, all accounts must comply with US gambling regulations, so have your ID handy for later verification.

New players at Big Bunny Casino can kick things off with our exciting welcome offer: a 100% bonus up to $500 plus 100 free spins. To activate it, use the code HOP100 during your first deposit. Make a minimum deposit of $10, and the bonus credits automatically to your account. It's perfect for trying out slots from providers like Pragmatic Play. Just note the 30x wagering requirement on the bonus amount before withdrawing winnings. This deal adds real value without overpromising—check our promotions page for full terms and get hopping!

Yes, Big Bunny Casino occasionally offers no deposit bonuses to let you test the waters risk-free. For example, you might snag $10 in free play with a specific code shared via email or our promotions section. These are great for sampling games without dipping into your wallet. Activation requires entering the code in your account dashboard. Keep in mind the 30x wagering on any winnings, and they're often limited to selected slots. Stay tuned to our updates, as these codes can change—always review the terms to avoid surprises.

Deposits at Big Bunny Casino are instant and secure, supporting methods like Visa, MasterCard, American Express, and Skrill—all in USD. The minimum deposit is $10, with no fees from our end. For withdrawals, request them via the same method used for deposits, starting at $20 minimum. Processing times vary: e-wallets like Skrill take 24-48 hours, while cards might need 3-5 business days. We prioritize security with encryption, and you'll need to complete KYC verification first. It's straightforward—log in, head to the cashier, and follow the prompts for hassle-free transactions.

Wagering requirements ensure fair play by requiring you to bet the bonus amount a certain number of times before cashing out. At Big Bunny Casino, most bonuses, like our welcome offer, come with a 30x requirement on the bonus funds. For instance, a $100 bonus means wagering $3,000 in eligible games. Slots contribute 100%, while live casino games might add only 10%. Track your progress in your account dashboard. This system keeps things balanced, rewarding genuine play without guarantees—focus on enjoying the games responsibly.

Absolutely, Big Bunny Casino is fully optimized for mobile play on iOS and Android devices. No app download needed—just visit our site via your browser for instant access to slots, table games, and more. The interface scales perfectly, with touch-friendly controls for seamless spinning or betting on the go. Whether you're commuting or relaxing at home, expect the same high-quality experience from providers like Mascot Gaming. Data usage is minimal, and all features, including bonuses and support, work flawlessly. Give it a try and see how convenient mobile gaming can be.

Big Bunny Casino boasts a diverse lineup of games from top providers like Booming Games, Mascot Gaming, and Pragmatic Play. Dive into hundreds of slots, classic blackjack, roulette, poker, craps, and live dealer options. Popular titles include high-volatility slots with big payout potential and immersive live tables for that real-casino feel. We focus on US-friendly games, ensuring variety for all tastes. New releases drop regularly, so there's always something fresh. Explore our game library to find your favorites—no downloads required, just pure entertainment.

Yes, Big Bunny Casino holds licenses from reputable authorities in regulated US states, ensuring compliance with strict gaming laws. This means fair play, random number generators audited for integrity, and responsible operations. We're committed to transparency, with all licensing details available in our footer. Playing here gives you peace of mind, knowing we're monitored for security and fairness. If you're in a participating state, you're good to go—always check local regulations to confirm eligibility.

Our KYC process verifies your identity to prevent fraud and comply with US laws. After signing up, upload documents like a government-issued ID, proof of address (e.g., utility bill dated within the last three months), and payment method confirmation. It usually takes 24-72 hours for approval. Start this early to avoid withdrawal delays. We handle your info securely with encryption. Think of it as a one-time step for long-term smooth sailing—once done, enjoy unrestricted access to all features.

If you encounter glitches like slow loading or login problems, first clear your browser cache and ensure a stable internet connection. For mobile users, update your device's OS. If issues persist, try a different browser or device. Common fixes include disabling VPNs, as they can interfere. Our support team is available via live chat for real-time help, or email us at support@bigbunnycasino.com with details like your device and error messages. Most problems resolve quickly, getting you back to the action without much downtime.

We take responsible gambling seriously, offering tools like deposit limits, session timeouts, and self-exclusion options right in your account settings. Set daily, weekly, or monthly caps to stay in control. If needed, access resources like helplines for problem gambling support. Our platform encourages fun over risk, with reminders to play within your means. Remember, gambling should be entertaining—never chase losses. We're here to support a healthy experience for every player.

Security is paramount at Big Bunny Casino. We use advanced SSL encryption to protect your personal and financial data, just like major banks. All transactions and gameplay occur on secure servers, with regular audits to detect vulnerabilities. We never share your info without consent and comply with data protection laws. For extra layers, enable account alerts for unusual activity. Rest easy knowing your privacy is our priority, allowing you to focus on the games.